Privacy Notice

SohoStar considers your personal information PRIVATE!

  • We will never allow anyone else to see it.
  • We will not sell it, give it away or misplace it.
  • We will not use it to send you spam, though we hope to someday offer a newsletter (we will warn you first).
  • We will never use it for the telemarketing of any product.
  • No one other than SohoStar staff sees any of the information

We do appreciate you giving us all the information you can so that we may serve you better.

  • By including your phone number it allows us an easy means of contact if we have a problem or question regarding your order.
  • Providing us with your Credit Card's ACTUAL Billing Address (the place your bills are mailed to) allows us to verify that you are the owner of the card we are charging. Without it we are unable to complete your order. You may have us ship it anywhere - as long as we have that billing address too.

We take privacy and security of information very seriously.

  • We do not keep any credit card information on file. After your payment is authorized, the credit card information is automatically deleted from our system. You will have to re-enter it each time you order. If it is not there, it cannot be stolen.
  • We use cookies. When you access our website, we use cookies to maintain sessions (to prevent others from accessing your activities).
  • Our servers are paranoid

    • We record all IP addresses to prevent hacking and fraud.
    • SohoStar currently only serves the US. The server cross references the IP address to the country of origin, to avoid fraud. You may have difficulty accessing your account from outside the country.
    • We have a zero tolerance policy for people that violate normal website usage. It is safest to enter through the "front door" - SohoStore.us or SohoStar.com.
    • Your personal information is stored in a secure database, although we do not ask for information that isn't already available from voter rolls and tax records.
    • Your financial records are processed outside of our server by a professional transaction processor that meets or exceeds the "PCI DSS" (Payment Card Industry Data Security Standard).
    • The co-location has back up power and should never be off-line. If you experience an inability to connect to the SohoStore.us site, please call our office number 24 x 7 and leave a message.
    • Although the SohoStore.us server is hosted in a co-location facility, We own the server under our family businesses. We know exactly who can access our private business information.

The protection of your credit and personal information is paramount.

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